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Home本期文章職場博弈秘笈-- 同舟共濟-主僕的關係

【職場上的祭司】職場博弈秘笈-- 同舟共濟-主僕的關係

 

老闆員工的衝突

在職場上僱主和僱員常有衝突,彼此推拉,更有對立的緊張關係。從經營的角度,僱主自然希望本少利大,僱員要有高效率,期盼馬兒好,馬兒不吃草。僱員方面,有誰不想人工高、糧期準、福利好、工作輕鬆?客觀來看,雙方面都沒有錯;可惜的是,職場的運作是要透過彼此兼容、雙方攜手合作,才能成事,若任何一方唯我獨尊,出現磨擦,大家必定不歡而散。

通常人只從自己的利益出發,傾斜對自己有利的事,管它合理和公道與否,其他的事就不用管了!事不關己,己不勞心,為何自找麻煩呢!因這利益的偏見,僱主、僱員自然成為對立。

僱員活在僱主和公司的要求和規範之下,常受約束,心裏常有不甘;他們常與外面的公司作比較,總覺得别家的草地更綠,感到别人的老闆更通情達理;作為僱主的常為生意憂心,患得患失,抱怨員工不合拍、不同心、能力低、表現差勁。結果,僱主和僱員形成對立,衝突使彼此的關係越走越遠。

如何作僕人?

保羅對僱主、僱員有不少的教導。「你們作僕人的,要凡事聽從你們肉身的主人,不要只在眼前事奉,像是討人喜歡的,總要存心誠實敬畏主。」(西三22)應用在今天的職場場景,僕人即是僱員,主人即是僱主。因敬畏主,僕人就要殷勤工作,不是討人喜歡,而是向主交待。

同樣,作僱主的更要受教。「你們作主人的待僕人,也是一理,不要威嚇他們,因為知道他們和你們,同有一位主在天上,他並不偏待人。」(弗六9)僱主和僱員都是按神的形像受造,事奉同一位在天上的主,理應彼此尊重,衷誠合作,大家協力作神忠心的好管家。

可惜的是,職場並非完美的世界。作為僱員,每天面對僱主或上司,常有挑戰,多時更要面對兩方不討好的處境,進退維谷。僱主或上司有時暴燥、情緒失控,僱員就遭殃了。無理的譴責,發洩的辱駡,列出不合情理的死線,不近人情的超時加班,覆天蓋地的倒下來,避無可避。此時僱員要冷靜的觀察,客觀的分析,瞭解事態的因由。積極的僱員或者會嘗試找出改善工作關係的空間,救人又自救;消極的尋求逃生門,包括轉移目標,然而離職只是最後的一著。

耀波和妙珊同期進入某中型公司當接待員。時值公司正在蓬勃發展的階段,僱主忙得不可開交,慣常突然吩咐他們處理急務。耀波覺得僱主的要求不合理,自己不好受,天天抱怨,期待轉工;阿珊力勸他好歹也做完試用期,成為長工讓履歷較好看,才再考慮吧!耀波委屈地同意了。

好不容易捱過試用期,耀波立刻轉到另一公司當接待員,圓了夢想。誰不知這新公司人手短缺,令他更忙碌,捱過了試用期他又快快轉工去了。多年來耀波不停的轉工,不斷在尋找理想的工作崗位,這就是他飄忽的職業生涯。

轉眼十年過去了,耀波尋尋覓覓,終於在一間大公司安頓下來,成為公司最年長的接待員,工作總算穩定,薪金卻是一般。他內心並不快樂,總覺得在職場好像欠缺了甚麼。他有若蜻蜒點水的跳槽,很多事要從頭學起,短時間不能熟習工作的深層次,因學藝未精,始終未夠資歷去獨挑大樑。

倘若你無法尊敬僱主的為人,和他格格不入,作僱員的你仍要尊重他的權柄。順服的次序,首要順服神高於順服僱主,甚麼可以做,甚麼不該做,都在這考慮的範圍内作決定。「若是能行,總要盡力與眾人和睦。」(羅十二18)拒絕僱主的後果可以引起衝突、被排擠、甚或被解僱;若為謹守正直品格而令僱主不悦,導致丢掉自己的飯碗,這又算得甚麼!歷世歷代多少人因守著原則立場,也要付代價,甚至付上了生命。

主僕能否不對立?

作為僱主,他要負起公司的經濟擔子,他把自己的積蓄全部押上,隨時準備承受「清袋」的風險。作為公司的法人,他要承擔業務上的財政、法律、倫理、社會的責任。僱主常常面對失控的恐懼和失敗的惡夢,或受到「不能輸」的心理壓力威脅,以致常有患得患失的心態。現今世代的僱員極少從這角度去體諒僱主。

僱員多受家庭背境、社會文化、教育、專業的影響,扭曲價值觀。他們早已認定僱主必是無良,職場必是血汗的觀念。這先入為主的思想,對老闆強加不客觀、不公道的偏見。遇上衝突時,僱主、僱員都不能制約,後果失控,一拍兩散。

妙珊一直在原來的公司工作多年,最初做接待員,落力幫助僱主當跑腿,當時公司業務正在起飛,人手不足,她處處體諒僱主,主動協助公司各部門的需要,雖然經驗不足,因著她的積極好學的態度,大家都樂意教導她。妙珊和公司一起成長,對公司的一切運作瞭如指掌,成為僱主不可缺少的得力助手,後來她晉升為總經理,成為她事業的高峰。

不要輕易放棄你現在的工作。沒有工作場所是完美的,沒有僱主是使你絕對滿意的。不要容讓情緒左右你的選擇,「忍一時風平浪靜,退一步海闊天空」,誰可保證下一份工作會令你心滿意得?僱主也是人,各有獨特的立場,若是能行,主僕互動,工作的關係是會有出路的。

其實,僱主都是人,都期望有中間路線,冀能達至和衷共濟的出路。為何不用心去化解辦公室政治、去消除彼此之間的矛盾?既然大家同坐一條船,同舟共濟,才是最上算的選擇。

 

喜樂 Joy

喜樂的心乃是良藥;憂傷的靈使骨枯乾。箴言 17:22
A cheerful heart is good medicine, but a crushed spirit dries up the bones. Proverbs 17:22

然而,我要因耶和華歡欣,因救我的 神喜樂。哈巴谷書 3:18
yet I will rejoice in the LORD, I will be joyful in God my Savior. Habakkuk 3:18

要常常喜樂,不住的禱告,凡事謝恩。帖撒羅尼迦前書 5:16-17
Rejoice always, pray continually, give thanks in all circumstances. 1 Thessalonians 5:16-17

饒恕 Forgiveness

主啊,你本為良善,樂意饒恕人,有豐盛的慈愛賜給凡求告你的人。詩篇 86:5
You, Lord, are forgiving and good, abounding in love to all who call to you. Psalm 86:5

你不要說:“我要以惡報惡”;要等候耶和華,他必拯救你。箴言 20:22
Do not say, “I’ll pay you back for this wrong!” Wait for the LORD, and he will avenge you. Proverbs 6:14

你們饒恕人的過犯,你們的天父也必饒恕你們的過犯;馬太福音 6:14
For if you forgive other people when they sin against you, your heavenly Father will also forgive you. Matthew 6:14

你們不饒恕人的過犯,你們的天父也必不饒恕你們的過犯。馬太福音 6:15
But if you do not forgive others their sins, your Father will not forgive your sins. Matthew 6:15

你們各人若不從心裡饒恕你的弟兄,我天父也要這樣待你們了。馬太福音 18:35
This is how my heavenly Father will treat each of you unless you forgive your brother or sister from your heart. Matthew 18:35

謙卑 Humility

敬畏耶和華是智慧的訓誨;尊榮以前,必有謙卑。箴言 15:33
Wisdom’s instruction is to fear the LORD, and humility comes before honor. Proverbs 15:33

敬畏耶和華心存謙卑,就得富有、尊榮、生命為賞賜。箴言 22:4
Humility is the fear of the LORD; its wages are riches and honor and life. Proverbs 22:4

凡事不可結黨,不可貪圖虛浮的榮耀;只要存心謙卑,各人看別人比自己強。腓立比書 2:3
Do nothing out of selfish ambition or vain conceit. Rather, in humility value others above yourselves. Philippians 2:3

但他賜更多的恩典,所以經上說:神阻擋驕傲的人,賜恩給謙卑的人。雅各書 4:6
But he gives us more grace. That is why Scripture says:“God opposes the proud but shows favor to the humble.” James 4:6

驕傲 Pride

驕傲來,羞恥也來;謙遜人卻有智慧。箴言 11:2
When pride comes, then comes disgrace, but with humility comes wisdom. Proverbs 11:2

驕傲只啟爭競;聽勸言的,卻有智慧。箴言 13:10
Do nothing out of selfish ambition or vain conceit. Rather, in humility value others above yourselves. Proverbs 13:10

驕傲在敗壞以先;狂心在跌倒之前。箴言 16:18
Pride goes before destruction, a haughty spirit before a fall. Proverbs 16:18

但他賜更多的恩典,所以經上說:神阻擋驕傲的人,賜恩給謙卑的人。雅各書 4:6
But he gives us more grace. That is why Scripture says:“God opposes the proud but shows favor to the humble.” James 4:6

忍耐 Patience

愚妄人怒氣全發;智慧人忍氣含怒。箴言 29:11
Fools give full vent to their rage, but the wise bring calm in the end. Proverbs 29:11

並且你們要為我的名,被眾人恨惡,惟有忍耐到底的,必然得救。馬可福音 13:13
Everyone will hate you because of me, but the one who stands firm to the end will be saved. Mark 13:13

不但如此,就是在患難中也是歡歡喜喜的。因為知道患難生忍耐。羅馬書 5:3
Not only so, but we also glory in our sufferings, because we know that suffering produces perseverance. Romans 5:3

我們行善,不可喪志;若不灰心,到了時候就要收成加拉太書 6:9
Let us not become weary in doing good, for at the proper time we will reap a harvest if we do not give up. Galatians 6:9

你們也當忍耐,堅固你們的心,因為主來的日子近了。雅各書 5:8
You too, be patient and stand firm, because the Lord’s coming is near. James 5:8

溫柔 Meekness

回答柔和,使怒消退;言語暴戾,觸動怒氣。箴言 15:1
A gentle answer turns away wrath, but a harsh word stirs up anger. Proverbs 15:1

溫柔的人有福了,因為他們必承受地土。馬太福音 5:5
Blessed are the meek, for they will inherit the earth. Matthew 5:5

用溫柔勸戒那抵擋的人;或者 神給他們悔改的心,可以明白真道。提摩太後書 2:25
Opponents must be gently instructed, in the hope that God will grant them repentance leading them to a knowledge of the truth. 2 Timothy 2:25

只要以裡面存著長久溫柔、安靜的心為妝飾;這在 神面前是極寶貴的。彼得前書 3:4
Rather, it should be that of your inner self, the unfading beauty of a gentle and quiet spirit, which is of great worth in God’s sight. 1 Peter 3:4

嫉妒 Envy

不要為作惡的心懷不平,也不要向那行不義的生出嫉妒。詩篇 37:1
Do not fret because of those who are evil or be envious of those who do wrong. Psalm 37:1

心中安靜是肉體的生命;嫉妒是骨中的朽爛。箴言 14:30
A heart at peace gives life to the body, but envy rots the bones. Proverbs 14:30

在何處有嫉妒、紛爭,就在何處有擾亂和各樣的壞事。雅各書 3:16
For where you have envy and selfish ambition, there you find disorder and every evil practice. James 3:16

生氣 Anger

當止住怒氣,離棄忿怒;不要心懷不平,以致作惡。詩篇 37:8
Refrain from anger and turn from wrath; do not fret—it leads only to evil. Psalm 37:8

好生氣的人,不可與他結交;暴怒的人,不可與他來往。箴言 22:24
Do not make friends with a hot-tempered person, do not associate with one easily angered. Proverbs 22:24

愚妄人怒氣全發;智慧人忍氣含怒。箴言 29:11
Fools give full vent to their rage, but the wise bring calm in the end. Proverbs 29:11

生氣卻不要犯罪.不可含怒到日落。以弗所書 4:26
In your anger do not sin: Do not let the sun go down while you are still angry. Ephesians 4:26

我親愛的弟兄們,這是你們所知道的,但你們各人要快快的聽,慢慢的說,慢慢的動怒,因為人的怒氣並不成就 神的義。雅各書 1:19,20
My dear brothers and sisters, take note of this: Everyone should be quick to listen, slow to speak and slow to become angry, because human anger does not produce the righteousness that God desires. James 1:19,20

災難 Calamity

謹守口與舌的、就保守自己免受災難。箴言 21:23
Those who guard their mouths and their tongues keep themselves from calamity. Proverbs 21:23

民要攻打民、國要攻打國、多處必有地震、饑荒.這都是災難的起頭。馬可福音 13:8
Nation will rise against nation, and kingdom against kingdom. There will be earthquakes in various places, and famines. These are the beginning of birth pains. Mark 13:8

憂愁 Worry

你們不要憂愁、因靠耶和華而得的喜樂是你們的力量。尼希米記 8:10
Do not grieve, for the joy of the LORD is your strength. Nehemiah 8:10

主雖使人憂愁, 還要照他諸般的慈愛發憐憫。耶利米哀歌 3:32
Though he brings grief, he will show compassion, so great is his unfailing love. Lamentations 3:32

凡勞苦擔重擔的人,可以到我這裡來,我就使你們得安息。馬太福音 11:28
Come to me, all you who are weary and burdened, and I will give you rest. Matthew 11:28

我留下平安給你們、我將我的平安賜給你們.我所賜的、不像世人所賜的.你們心裏不要憂愁、也不要膽怯。約翰福音 14:27
Peace I leave with you; my peace I give you. I do not give to you as the world gives. Do not let your hearts be troubled and do not be afraid. John 14:27

應當一無掛慮,只要凡事藉著禱告、祈求和感謝,將你們所要的告訴神。神所賜出人意外的平安,必在基督耶穌裡,保守你們的心懷意念。腓立比書 4:6,7
Do not be anxious about anything, but in every situation, by prayer and petition, with thanksgiving, present your requests to God. And the peace of God, which transcends all understanding, will guard your hearts and your minds in Christ Jesus. Philippians 4:6,7

因此, 你們是大有喜樂, 但如今, 在百般的試煉中暫時憂愁。彼得前書 1:6
In all this you greatly rejoice, though now for a little while you may have had to suffer grief in all kinds of trials. 1 Peter 1:6

患難 Trouble, Suffering

義人多有苦難,但耶和華救他脫離這一切。詩篇 34:19
The righteous person may have many troubles, but the LORD delivers him from them all. Psalm 34:19

神是我們的避難所,是我們的力量,是我們在患難中隨時的幫助!詩篇 46:1
God is our refuge and strength, an ever-present help in trouble. Psalm 46:1

耶和華本為善,在患難的日子為人的保障,並且認得那些投靠他的人。那鴻書 1:7
The LORD is good, a refuge in times of trouble. He cares for those who trust in him. Nahum 1:7

為義受逼迫的人有福了,因為天國是他們的。馬太福音 5:10
Blessed are those who are persecuted because of righteousness, for theirs is the kingdom of heaven. Matthew 5:10

不但如此,就是在患難中,也是歡歡喜喜的。因為知道患難生忍耐。羅馬書 5:3
Not only so, but we also glory in our sufferings, because we know that suffering produces perseverance; Romans 5:3

我想現在的苦楚,若比將來要顯於我們的榮耀,就不足介意了。羅馬書 8:18
I consider that our present sufferings are not worth comparing with the glory that will be revealed in us. Romans 8:18

因為你們蒙恩,不但得以信服基督,並要為他受苦。腓立比書 1:29
For it has been granted to you on behalf of Christ not only to believe in him, but also to suffer for him. Philippians 1:29

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